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Keep the Shopify connection

Shopify events become customer conversations.

Connect an eligible Shopify store for order notifications and COD confirmation, then continue customer replies in the SMSify workspace.

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$29/month when approved service can activate · no free trial · 500 units included

A storefront connected to a customer messaging inbox through an integration hub
Orders meet conversations
  • Secure Shopify launcher
  • Order events and tags
  • External shared inbox

How the workflow moves

From the first signal to a resolved conversation.

  1. 01

    Connect from Shopify

    Install and authenticate through Shopify Admin. The embedded launcher opens the external SMSify workspace securely.

  2. 02

    Choose the events

    Configure eligible order, fulfillment, cancellation, refund, and COD confirmation messages.

  3. 03

    Continue the reply

    Two-way responses stay with the customer conversation instead of disappearing into an order-event log.

01

COD confirmation

Confirm before the parcel leaves.

Ask the customer to confirm through an approved reply or secure confirmation flow, then project the result back to Shopify.

  • Pending, confirmed, canceled, and no-response states
  • Shopify order tags
  • RTO-focused workflow
02

Secure boundary

Shopify remains the authority for the store connection.

Merchant access begins in Shopify Admin, then uses a short-lived launch assertion to enter the external workspace.

  • Shopify authentication preserved
  • Short-lived external session grant
  • No password copied from Shopify
03

More than notifications

Give the customer a way to answer.

A dedicated number turns transactional events into a thread where a real question can receive a real response.

  • Two-way SMS
  • Shared history
  • Delivery and suppression state

Make the next message answerable

Give customers one number—and your team one conversation.

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$29/month begins when the approved service can activate. No free trial. Company and carrier review apply.